Introduction

Welcome to Grainley owned by Rajsi Global Private Limited, a premium dry fruits and healthy
snacks brand in India.
At Grainley, we value your privacy and are committed to protecting the personal information you
share when you:
● Visit our website
● Buy dry fruits online
● Place orders through our e-commerce platform
● Contact our customer support team
● Partner with us as a distributor or retailer
This Privacy Policy explains how we collect, use, store, and safeguard your data in accordance
with applicable Indian data protection and e-commerce regulations.
By using our website, you agree to the practices described below.

Information We Collect

When you interact with Grainley, we may collect the following information:

1. Personal Information
● Full Name
● Email Address
● Phone Number
● Shipping and Billing Address
● Order History
● Payment confirmation details
This information is collected when you purchase premium dry fruits online, subscribe to
newsletters, or submit inquiries.

2. Business Information (For Distributors & Retailers)
● Company Name
● GST Number
● Business Registration Details
● Authorized Contact Information

3. Automatically Collected Data
To improve user experience and website performance, we may collect:
● IP Address
● Browser and Device Information
● Pages Visited
● Time Spent on Website
● Cookies and Analytics DataMedia

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How We Use Your Information

Grainley uses collected data to:
● Process and deliver online dry fruit orders
● Provide customer service and order tracking
● Improve website performance and shopping experience
● Send promotional offers (with consent)
● Enhance product recommendations
● Maintain transaction security
● Comply with legal and taxation requirements
We only use your information for legitimate business purposes related to our healthy snacks and
dry fruits business.

Secure Payments & Transaction Protection

When you buy dry fruits online from Grainley, all payments are processed through secure and
certified third-party payment gateways.
We do not store debit card, credit card, or UPI credentials on our servers.
Our website uses secure encryption protocols to protect sensitive information.

Cookies & Website Analytics

Grainley uses cookies to:
● Enhance website functionality
● Analyze traffic and customer behavior
● Improve digital marketing performance
● Personalize your shopping experience
You can disable cookies via browser settings; however, some features of the website may not
function optimally.

Data Sharing & Confidentiality

Grainley does not sell, rent, or trade customer data.
We may share limited information with trusted third-party partners strictly for operational
purposes, including:
● Delivery and logistics providers
● Payment gateway partners
● Website hosting services
● Email and marketing platforms
All partners are required to maintain strict confidentiality and data protection standards.

Data Retention Policy

We retain personal and transactional information only for as long as necessary to:
● Fulfill orders and customer service obligations
● Comply with accounting and tax laws
● Prevent fraud and resolve disputes
Once data is no longer required, it is securely deleted or anonymized.

Data Protection & Security Measures

As a responsible Indian food and e-commerce brand, Grainley implements appropriate technical
and organizational measures to safeguard your data against:
● Unauthorized access
● Misuse or fraud
● Data breaches
● Loss or destruction
While we take strong precautions, no online system is completely risk-free.

Your Privacy Rights

You may request to:
● Access your personal data
● Correct inaccurate information
● Delete your data (subject to legal requirements)
● Opt out of marketing communications
To exercise your rights, please contact us using the details below.

Children’s Privacy

Grainley does not knowingly collect personal information from individuals under 18 years of age.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website
operations, or legal requirements.
We recommend reviewing this page periodically for updates.

Contact Information

For any questions regarding this Privacy Policy or your data:
Rajsi Global Private Limited
Email: hello@grainley.in
Phone: 93119 23301
Registered Office:Flat No 405, 4th Floor, Sai Enclave, near Sankalp Library, Sector 104, Noida,
Uttar Pradesh 201301